Shipping policy
Shipping within Australia
AUHUB is Australian-owned. Our current range ships from our China warehouse. All prices are in AUD.
- Orders of A$100 or less: A$10 shipping.
- Orders over A$100: free shipping.
The threshold is based on the merchandise subtotal after discounts, excluding shipping. Charges appear at checkout before payment.
Dispatch and delivery
Orders are dispatched within 48 hours of payment. Estimated delivery to Australia is usually 7–10 days after dispatch, depending on destination and local delivery conditions. Estimates are not guaranteed arrival dates. Contact us before ordering if you need delivery by a particular date.
Please check your delivery address carefully and contact us promptly for corrections; changes may not be possible after dispatch. For delayed, lost, damaged or incorrect shipments, contact us with your order number. Your rights under the Australian Consumer Law are not affected.
Returns
Please see our Return and Refund Policy and contact us before sending an item to our Australian returns address.
Shipping enquiries
AUHUB — Weinan Zhou
0451 811 388
henryzhou3@gmail.com
Contact form